I’m having a bit of trouble w/my landlord and it’s property mgrs. So, I contacted the online agency I found the apartment on, and what follows is my exchange with them. The explanation can be found here
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Person ID:
Name: KL
Section: renter
Message:
When did [address removed] drop their listing? I moved
into [address removed] in April of 2008, and they seem to have left us
tenants holding the very considerable Gas, Oil and Electric bill.
Thank you
rent.com: Hello,
Thank you for contacting Rent.com.
The property where you signed a lease is not listed on the Rent.com
website. A property must be listed on Rent.com in order for you to
qualify for the $100.
Since your property was not on Rent.com, you are not eligible for the
$100 reward.
To read our entire $100 policy, visit:
http://www.rent.com/company/reward
Thank you,
Rent.com customer support
KL: Did you actually READ my inquiry? I was asking when they dropped the listing
- Show quoted text -
Sent via BlackBerry from T-Mobile
rent.com: Thank you for contacting Rent.com
Unfortunately, the property you are inquiring about never had a listing
posted on our website. Sorry for the inconvenience.
KL:This is really very odd, considering the following:
We’re sorry, [address removed] Apartments is no longer an active listing on Rent.com.
Here are some similar rentals that might interest you:
I signed my lease a year ago, having found the property through rent.com. Id forward you the emails, but I can no longer access the account I used to access the site, and therefore, the emails from you regarding the property.
I’ve attached the screen grab from your site.
rent.com: Hello,
Thank you for providing us with the details of your lease.
Unfortunately, the property you moved into discontinued their Rent.com listing more than 30 days ago. As a result, you are not eligible for the $100 reward.
According to our policy, if a property cancels their Rent.com listing the $100 reward is available for only 30 days from the date of cancellation.
To view our $100 Rent.com Reward policy in its entirety, please visit: http://www.rent.com/company/reward
If you have any questions, please contact a customer service representative at 866.432.RENT, Monday – Friday, 9 a.m. to 5 p.m. PT.
Thank you for using Rent.com.
KL: That’s ok. I moved in a year ago.
Sent via BlackBerry from T-Mobile
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Idiots.
